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Privacy Policy for Tokyo Digital Nomad

Effective Date: May 1st, 2025

1. Introduction

Tokyo Digital Nomad ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.tokyodigitalnomad.com ("Site"). By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information when you engage with our services, including:

  • Contact Information: When you book consultations, sign up for our newsletter, or contact us via the form, we collect your email address, name, and other relevant information.
  • Payment Information: If you book a consultation through Stripe, we collect payment details via Stripe, but we do not store this information. Please refer to Stripe's Privacy Policy for more information.

3. How We Use Your Data

We use the personal information we collect to:

  • Process and manage your consultation bookings.
  • Send follow-up emails, including PDF guides, checklists, and consultation materials.
  • Communicate with you regarding your service requests or any related matters.

4. Third-Party Services

We may use the following third-party services:

  • Calendly: To handle booking and scheduling of consultations.
  • Stripe: For payment processing. Stripe's privacy practices can be reviewed here.
  • Payhip: Merchant of Record for the Visa Guide. Stripe's privacy practices can be reviewed here.
  • Google Meet: For conducting online consultations.
  • Formspree: For handling contact form submissions.
  • Kit.com: For sending email newsletters and campaign materials.

These third-party services may collect or process your data. We are not responsible for their data practices, and we encourage you to read their privacy policies for more information.

5. Cookies & Analytics

Our website is cookie-free, and we do not use cookies to track or store any personal data. We use Cloudflare Web Analytics to gather anonymous, aggregated data about how visitors interact with our website. This tool helps us understand website traffic and usage trends without tracking individual users or using cookies. Cloudflare does not collect or store any personal data through its analytics service.

6. Your Rights

In accordance with the GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data when it is no longer necessary.
  • Withdraw your consent for any communications, including newsletters.

To exercise any of these rights, please contact us via our contact form.

7. Data Retention

We will retain your personal data for as long as necessary to provide our services or until you request the deletion of your data. For example, we may keep your data for follow-up resources and consultation-related communications. You can request the deletion of your data at any time.

8. Data Security

We use reasonable and appropriate security measures to protect your data, including secure payment methods via Stripe. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using our contact form.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Effective Date" above.